At Hallmark, we believe that our 800+ employees are the key to a successful
relationship with you. That's why we have rigorous hiring standards
and extensive training for those who meet the qualifications standards
of a Hallmark employee.
When hiring new employees, Hallmark considers a candidate's attitude,
basic skills set, and language ability - and all new employees are screened
to ensure we hire the highest caliber individuals.
REPRESENTING YOUR AIRLINE AS YOU WOULD
Hallmark's employees are trained not only on your procedures and standards,
but also on the importance of delivering consistent superior customer
service. We provide the tools to make them successful so that your airline
is represented with the expectations your Customers demand.
TARGETED TRAINING CURRICULUM
Our training curriculum is segregated into four categories:
New Hires
Recurrent
Carrier-Based
Leadership
Within the curriculum of each course, we promote a clear understanding
of your expectations and culture.